Terms and Conditions

Welcome to Professionals, a platform connecting professionals with individuals seeking services in Kenya. By using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By accessing or using Professionals, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific services. If you do not agree, you must not use our website.

Eligibility

To use our platform, you must:
– Be at least 18 years old.
– Provide accurate and truthful information during registration.
– Comply with all applicable laws and regulations in Kenya.

User Accounts

 a.) Account Creation
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password.

b.) Account Responsibilities
You agree to:
– Provide accurate, current, and complete information during registration.
– Notify us immediately of any unauthorized access or breach of your account.
– Not share your account with others or impersonate another person.

Platform Usage

a.) Professional Listings
Professionals are solely responsible for the accuracy of their listings, including credentials, experience, and service offerings.

b.) Client Requests
Clients must ensure that any service requests comply with applicable laws and regulations.

c.) Prohibited Activities
You agree not to:
– Use the platform for unlawful purposes.
– Post false, misleading, or defamatory content.
– Engage in harassment, discrimination, or abuse of any kind.
– Attempt to access another user’s account or data without authorization.

Fees and Payments

a.) Service Charges
Professionals may charge fees for certain services. All fees are displayed clearly before you confirm any transactions.

b.) Payment Methods
Payments are processed through third-party providers. By using our platform, you agree to the payment terms of these providers.

c.) Refunds
Refunds, if applicable, will be processed in accordance with our Refund Policy.

Intellectual Property

All content on Professionals, including text, graphics, logos, and software, is the property of [Website Name] or its licensors. You may not reproduce, distribute, or create derivative works from this content without prior written permission.

Limitation of Liability

Professionals is a platform connecting users and professionals. We are not liable for:
– The quality or outcomes of services provided by professionals.
– Any direct, indirect, incidental, or consequential damages resulting from your use of our platform.

Termination

We reserve the right to terminate or suspend your account at our discretion, without notice, if you violate these Terms and Conditions or engage in prohibited activities.

Indemnification

You agree to indemnify and hold harmless Professionals, its affiliates, and employees from any claims, losses, or damages arising out of your use of the platform or violation of these Terms.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the platform constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes will be resolved under Kenyan jurisdiction.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: contact@professionals.co.ke