At professionals we operate a platform for professionals offering services in Kenya. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

By accessing or using the website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
When you create an account, list your services, or contact us, we may collect information such as your name, email address, phone number, physical address, profession, and payment details.

b. Non-Personal Information:
We may automatically collect data about your device, browsing actions, and usage patterns, including your IP address, browser type, operating system, and referring website.

c. User-Generated Content:
Any content you upload, post, or share on the Platform, including service listings, reviews, and messages.

2. How We Use Your Information

We use your information for the following purposes:

1. To Provide and Improve Services:

• Facilitate user registration and profile management.
• Connect professionals with potential clients.
• Personalize your experience on the Platform.

1. To Communicate with You:

• Respond to inquiries and provide customer support.
• Send updates, promotional content, or important notifications.

1. For Legal and Security Purposes:

• Detect and prevent fraud or unauthorized access.
• Comply with legal obligations.

1. To Analyze and Enhance Performance:

• Conduct analytics to improve our services and website functionality.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

1. With Service Providers:

• Third-party vendors who assist in operating our website (e.g., payment processors, hosting services).

1. With Users:

• Information such as your name, profession, contact details, and service descriptions may be shared with users seeking your services.

1. For Legal Reasons:

• To comply with legal processes or enforceable governmental requests.

1. In Business Transfers:

• If our company is merged, acquired, or sold, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Under applicable Kenyan data protection laws, you may have the following rights:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Deletion: Request deletion of your personal data.
4. Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us at contact@professionals.co.ke.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Platform. Cookies help us remember your preferences, analyze site traffic, and tailor content. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on the Platform.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: contact@professionals.co.ke.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.